Privacy policy

Precision Coaching ("we", "us", or "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal data when you use our application, website, and related services (collectively, the "Service").

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Precision Coaching is a trading name of AI Precision Ltd, a UK-registered company.

• Company name: AI Precision Ltd
• Company number: 16196101
• Registered office: First Floor, Swan Buildings, 20 Swan Street, Manchester, England, M4 5JW
• Jurisdiction: United Kingdom

You can find our official registration details at Companies House.

Data protection contact: If you have any questions about this policy or how we handle your data, you can contact us at support@precisioncoaching.ai.

2. What data we collect

We only collect personal data that is necessary to provide and operate the Service.

2.1 Information you provide to us

This may include:

• Name
• Email address
• Account credentials (e.g. authentication tokens)
• Fitness-related information you choose to enter (such as workout plans, goals, feedback, or progress notes)
• Communications you send to us (e.g. support requests)

2.2 Information collected automatically

When you use the Service, we may collect:

• Device information (such as device type and operating system)
• Log and usage data (such as timestamps, app interactions, and error logs)
• IP address (used for security and operational purposes)

3. What we do not collect

To be explicit:

• We do not process payments or collect payment card details
• We do not send marketing emails
• We do not send marketing push notifications
• We do not sell personal data
• We do not use personal data for advertising or profiling

4. How we use your data

We use your personal data only for the following purposes:

• To create and manage your account
• To provide core application functionality
• To personalise your experience within the app
• To maintain security, performance, and reliability
• To diagnose bugs and improve the Service
• To communicate with you about important service-related matters (such as security or availability issues)

We do not use your data for marketing purposes.

5. Legal basis for processing

Under UK GDPR, we rely on the following lawful bases:

• Contract: processing is necessary to provide the Service you have signed up for
• Legitimate interests: for security, operational monitoring, and service improvement
• Legal obligation: where required by law

Where consent is required, we will ask for it explicitly.

6. Wearables & third-party integrations

Precision Coaching does not currently integrate with wearable devices or third-party health platforms.

In the future, if we introduce wearable or third-party integrations:

• They will be optional
• We will update this privacy policy
• You will be informed before any new data collection begins

7. Data storage & security

We take data security seriously and use appropriate technical and organisational measures to protect your information, including:

• Encrypted data storage where appropriate
• Secure access controls
• Monitoring for unauthorised access or misuse

All data is processed and stored in accordance with UK data protection laws.

8. Data retention

We retain personal data only for as long as necessary to:

• Provide the Service
• Meet legal, regulatory, or operational requirements

When data is no longer required, it is securely deleted or anonymised.

9. Your rights under UK GDPR

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to certain processing
• Request data portability
• Withdraw consent (where consent is the legal basis)

To exercise any of these rights, contact us at support@precisioncoaching.ai.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

10. Children's privacy

The Service is not intended for use by children under the age of 16. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date and, where appropriate, notify users of material changes.

12. Contact us

If you have any questions, concerns, or requests relating to this privacy policy or your personal data, please contact support@precisioncoaching.ai.